Frequently Asked Questions

Click the relevant topic below for help with your query.

Hair Extensions
Hair Smoothing
Colour Correction
Tape Extensions
HD Brows
Are you the best hair & beauty salon near me?
Are you the best beauty salon in Peterborough for Elemis treatments?
Does your Peterborough hair & beauty salon have a late night opening?
Do you offer balayage in your Peterborough hairdressers?
Do you use cruelty free products?
Are you a sustainable hair & beauty salon in Peterborough?
Are you hair extension specialists in Peterborough?
How much do you charge for balayage hair colour?
Does your Peterborough hair salon have five star salon reviews?
Why is Melanie Richard’s The Best Hair Salon in Peterborough for Hair Extensions?
Will Hair Extensions Damage My Hair?
How Long Will My Great Lengths Hair Extensions Last?
How Should I Look After My Hair Extensions When They’re In?
Should I Be Concerned About Great Lengths?
How Long Does It Take For Hair Extensions To Be Applied?
Are Hair Extensions Difficult To Style?
Do I Have To Get A Full Head of Hair Extensions?
How Are The Extensions Removed?
Are you award winning Peterborough hairdressers?
Do You Offer Money Piece Hair Colour In Your Peterborough Hairdessers?
How Much Does Balayage Cost?
Do You Offer Balayage Consultations at Melanie Richard's?
I Want A Complete New Look – Can I Have Balayage?
What Other Names Is Balayage Known As?
My Home Balayage Kit Has Gone Wrong! Can You Help?
Do I Need An allergy Alert Test Before My Balayage Appointment?
What Other Names Is A Keratin Treatment Known By?
Can Fabriq Keratin Treatments Be Done On Any Length Of Hair?
How Much Does A Fabriq Keratin Treatment Cost?
Will A Smoothing Treatment Ruin My Hair?
How Long Will My Keratin Treatment Last?
Do You Have Five Star Salon Reviews For Hair Smoothing Treatments in Peterborough?
Do You Offer Other Hair Treatments?
Can You Help Repair Over-Processed Hair?
Can You Fix My Box Dye Hair Colour Disaster?
How Do You Fix A Home Balayage Hair Colour That’s Gone Wrong?
Are You The Best Colour Correction Hairdressers in Peterborough?
Does Melanie Richard's Hairdressing Offer Olaplex Treatments?
How Ethical Are Great Lengths Hair Extensions
How Are Great Lengths Hair Extensions Sourced?
How Long Will It Take For My GL Tape Hair Extension Service?
Can My Great Lengths Tape In Extensions Be Used Again?
Is Melanie Richard’s The Best Hair Salon in Peterborough for Great Lengths Tape In Extensions?
How much are HD brows?
How long do HD Brows last?
Do HD Brow treatments hurt?
Is HD Brows & microblading the same thing?
Can I pick what colour HD brows I have?
What if my eyebrows don't match?

Our clients tell us we are their number one hair & beauty salon in Peterborough and we are proud to have gained a reputation for delivering the best hair cuts, colour & styles as well as top quality massages, facials, nails & more...

Melanie Richard's Hair & Beauty Salon in Peterborough is open until 8pm on Thursdays and until 7pm on Fridays too. You can view our full salon opening times.

Whether you want to stand out from the crowd with a daring fashion-coloured ombré, or fancy a classic rich, chocolatey brunette balayage with some face-framing highlights – the balayage specialists in Peterborough at Melanie Richard’s have you covered!


At Melanie Richard’s Hair & Beauty Salon in Peterborough, we are proud to use cruelty-free products from top brands including Olaplex, Gelish nails, and Evo hair care.

Here at Melanie Richard’s we truly care for the world we live in and want to minimise our impact on the environment. That’s why we are proud to have gained a reputation as one of the greenest eco-friendly salons in Peterborough. We love our partnership with The Green Salon Collective who shares our ethos and is committed to sustainability, reducing waste, and helping the environment.

Yes. Mel (Co-Owner of Melanie Richard's) is a Gold-awarded Great Lengths Extensions Specialist in Peterborough.

Our balayage prices varies depending on which level of stylist you choose and whether you are booking in for a balayage root touch, a few face framing balayage highlights, or a complete balayage hair colour transformation!

Yes! You can read some of our top salon reviews to find out why we are the best hair salons in Peterborough for cutting, styling, hair colour, and colour correction services.

When it comes to Great Lengths hair extensions in Peterborough, Melanie Richard’s Hair & Beauty Salon has long been regarded as the experts. We stock only the best hair extensions from Great Lengths to give you your dream hair. To book your hair extension appointment in our Peterborough salon, call us on 01733 553600 or use the book online pop up at the side of the page.

No. If hair extensions are applied by a Great Lengths certified stylist at our hair salon in Peterborough and they are properly maintained by you, they should not damage your hair. Our hair is 100% natural and the bond has been formulated using a special blend of polymers that replicate the molecular structure of keratin. Keratin is a protein from which natural hair is made so if your extensions are maintained in the recommended way, no problems should occur.

By following our simple extensions maintenance programme and aftercare tips, Great Lengths Extensions can last up to five months. Using Great Lengths aftercare products will also prolong the life of extensions as they are designed to protect the hair and the bond.

Simply follow the guidelines set out on your consultation form, the advice explained to you in detail and take a look at our expert aftercare tips. We also offer free maintenance checks after approximately 3-4 weeks.

Absolutely not. Great Lengths prides itself on being 100% ethical and 100% traceable hair. Here at Melanie Richards, we would recommend anyone interested in hair extensions to research where the hair has come from. The hair is sourced from Indian temples and because Great Lengths are the only extension company to process our own hair, we can confidently guarantee the traceability of every strand.

This depends on how many extensions you are having and the application system being used. But expect it to be anywhere between one and four hours. Your Melanie Richard's Extension specialist will be able to discuss this with you further at your consultation.

Because Great Lengths extensions are 100% human hair, they can be treated in just the same way as your own hair –straightened, curled, permed, and even coloured. However, we do recommend using the Great Lengths styling range of products to help keep your hair in tip-top condition.

You can have as many or as few extensions as you need to achieve the look you want – even a few simple strands can make a huge difference for either a splash of colour or a little volume. The possibilities are endless.

You will need to revisit Melanie Richards Hair Salon in Peterborough where your stylist will use a specially formulated Great Lengths removal gel. When applied this gel gently breaks down the bond and with the removal tool, your stylist is able to slide the bond down your own hair with no damage.

Yes! The entire Melanie Richard's team at our award-winning salon in Peterborough are dedicated to providing exceptional service that is tailored specifically to you. Salon Owner & Director, Melanie is also a Evo Ambassador & Cult Brands Educator so really knows her stuff when it comes to hair colour!

Yes, we do! Money piece colour is also known as face frame colour and is where lighter, brighter highlights or a bright fashion shade is added to give a highly contrasting look.

At Melanie Richard's Hair & Beauty Salon in Peterborough, we pride ourselves on delivering a five star salon experience at competitive prices. Prices vary depending on the service and level of Stylist. View our balayage price list.

Balayage or ombré' – which look is right for me? Book in for a hair colour consultation by calling our Peterborough hairdressers on 01733 553600, you can also book online.

Of course! Balayage is popular for blondes and brunettes but even shades such as red or even grey hair can benefit from a balayage!

Balayage has become an umbrella term for many different colouring techniques. Some of the most popular include: Colour melt hair, foilayage, babylights, root stretch, ombre and money piece colour.

Have you had a hair colour disaster? Or you have visited another salon and are now disappointed with the results? Don’t panic!  The team of experienced hair colourists at our hair salon in Peterborough are here to help correct any hair colour problems you may have.

Read more about colour correction services at Melanie Richard's Hairdressers in Peterborough.

Yes. Allergic reactions to hair dye are rare, but they can happen, so it’s important that you follow our guidelines and have an allergy alert test before your colour service.

You may hear a keratin treatment refered to as a Brazilian blow dry or hair smoothing treatment.

They can! Fabriq keratin smoothing hair treatments at Melanie Richard's hair salon work all types of hair length. Lengths range from short cropped styles to waist length hair. It’s perfect for those with any hair length who want less maintenance and smoother, shiny hair.

At Melanie Richard's Hair & Beauty Salon in Peterborough, we pride ourselves on delivering a five star salon experience at competitive prices. Prices vary depending on the service and level of Stylist. View our salon price list. Your Melanie Richard's stylist will be able to give you a more detailed figure during your hair smoothing consultation.

A Fabriq keratin hair smoothing treatment is a natural replenishing treatment, renewing the hair from the inside out. It reconditions whilst protecting the hair from water and heat damage and enhancing its natural shine.

With the correct professional products and after care, your keratin service can last for between 3 & 4 months.

Yes, we do! Read our five star salon reviews to see why our clients tell us we are the best hairdressers in Peterborough for keratin treatments.


Yes. Whatever your scalp and hair problems, we have the solution with our range of hair treatments that can be tailored to your exact needs. Just book in for a hair treatment at Melanie Richard's Hair & Beauty Salon in Peterborough by calling us on 01733 553600 or book online today.

We absoloutley can. If your hair feels dry, brittle and damaged, this may mean your hair has been over-processed, which can happen as a result of excess hair colouring. When it comes to your hair, we care and we always use the best techniques and products to provide you with the best results every time.

You can’t always judge a hair colour box dye by the picture on the box! The sooner you book your hair colour correction appointment at Melanie Richard's Hairdressing Salon in Peterborough, the sooner we can fix your hair colour disaster. Call us on 01733 553600.

Balayage is a technical colouring service that is best left to the professionals - so please do not try this yourself at home. If your DIY balayage has not gone to plan, please get in touch with our expert colourists by calling 01733 553600.

We think so!

We have gained a reputation as being the number 1 hair colour experts in Peterborough, which means we can get your hair back to beautiful again.

We do indeed. OLAPLEX™ can transform frazzled hair that is dry, damaged or prone to breakage and dramatically reduce damage to the hair and repair bonds that can be broken during hair colouring or bleaching services.

Every single strand of hair supplied by Great Lengths is ethically sourced from India, and revenue from the purchase of the hair is put back into the community where the hair originated.

Great Lengths 100% human hair is sourced in India, during Hindu rituals. Women's and men’s hair is voluntarily sacrificed and donated to temples by complete shaving of the head, a process known as tonsuring.

Great Lengths are committed to ensuring that all of the hair we use is sourced ethically and willingly and that a fair price is paid. Payment for the hair is then used to support the local community by developing temples and medical services, and supporting charitable causes.

The hair you’ve always wanted can be yours in as little as an hour and last up to an incredible 8 weeks. The pre-bonded tape extensions allow for a speedier application.

Yes. The Great Lengths hair extension specialists in Peterborough at Melanie Richard’s, can re-apply your tape in extensions up to three times.

They allow for easy removal and reapplication. When they are ready to be removed your experienced stylist at Melanie Richard’s will gently take them out ensuring no damage to your natural hair.

Our clients agree that we are the best hair salon in Peterborough for Great Lengths Hair Extensions. In fact, Melanie Richard’s is the only Great Lengths Specialist Hair Salon within a 40-mile radius of Peterborough!

HD Brow at Melanie Richard's Hair & Beauty Salon in Peterborough, are £27.

Depending on your natural brows 4-8 weeks.

No. HD Brows do not hurt. We use a barrier before the wax is applied.

No. As we use your natural brow hair and it’s not a permanent treatment.

Yes. We use the correct tint to enhance your brows and suit you which will be spoken about in the consultation.

This is not a problem at all. We use Precise measurements to get the brows as equal as possible. We also would put you on a regrowth system to grow the hairs out in the correct places which is shown to you by a HD expert.