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I came into the salon on Friday for a hair appointment with Honor. She listened to exactly what I wanted as I wanted to go darker on my root of my balayage and cut my hair so it had more volume. She got it absolutely right, and I was more than impressed with the end result. Honor was very chatty and made me feel at ease in the salon. She is an amazing, talented hair stylist and I can’t wait to come back in again!

My hair colour was a disaster but Mel was brilliant! She is the transformation Queen!. Thanks to Honor too. She cut my hair. The difference is amazing and I couldn’t be more happier. The products that they advised me to use at home are brilliant and my hair feels and looks healthier. A massive thank you again

Had my hair done today by Chelsea, a lovely experience and very pleased with my hair. my hair feels so much better again. Felt very safe and all safety measures were taken seriously a relaxing 3.5 hours or so. Thank you.

I had my first cut and balayage by Lorna today. My hair is now just how I wanted it and Lorna was great company throughout All of the salon staff are welcoming and have gone above and beyond to ensure that their customers are safe and comfortable. Another bonus is their use of cruelty free vegan products! I felt so relaxed that I also treated myself to a fabulous pedicure with Signe. All round it was a great, refreshing experience. Thank you.

Just had a wonderful cut and colour with Mel at Melanie Richards. I was very impressed with their careful adherence to Covid restrictions and keeping their clients safe, yet the welcome was still warm and the staff were, as always, friendly and welcoming. I am delighted with the cut and the balayage was exactly what I was hoping for. I also had a luxurious pedicure by the lovely Hannah whilst I was there, left feeling like a new me!

Had my first colour/trim since the lockdown today. Also topped it off with amazing hair extensions, a massage and a luxury pedicure. Thank you to the amazing Melanie, Oksana, and Signe for today. Also thank you Richard, Mel and the rest of the team for all the measures you have put in place to make sure that the visit was safe, but still enjoyable. Can’t recommend you all more - you’re the best!!

Amazing new hair style by Lorna , thank you so much it’s absolutely fantastic . I felt very safe in your hands and in the salon too

Just love the new products from Paul Mitchell Delighted with the hair colour expertly applied by the lovely Rebecca The supper skinny shampoo and conditioner have made a big difference Thank you

Thanks Mel for looking after me yesterday and the new hair style, managed to create it today. Keep safe you’ve done a great job to accommodate clients and staff safety

Had my first haircut/colour for 3 months last week. Salon clean and social distance measures in place. Lorna did a great job!

Had a lovely, relaxing massage and pedicure by Signe.Everything was clean and sanitised so no worries on that front despite the current climate we're in.The beauty room is very calming and peaceful too and they use great products

Ok my review didnt post properly. The steps mel

Been going to Melanie Richards for years and have always been very happy. But i have to say the steps Mel

I’d been looking forward to having my hair cut for aaaages - my fringe was so long, I couldn’t see! I was curious to see how the salon would cope with the new restrictions but I had no worries - they nailed it! Super clean, super socially-distanced and every step was explained by Melanie as we went along. After a superb cut (as always!) I came out feeling refreshed, energised and so, so happy and relaxed. For anyone with any concerns about visiting in the current climate, please don’t worry - I felt so safe and looked after the whole time. Brilliant! Thank you!

Just done my hair after such a long wait.!!!!! Felt very nervous this morning about the whole trip. It was my first outing since March. After making my way through crowded town I felt a bit unsettling. I was greeted by a lovely Melanie who asked me to sanitize my hands . I’ve been asked to wear mask. It was lovely to be in this chair again. During my appointment I’ve noticed every chair had been sanitized between every customer, all handles and toilet had a good spray of bleach. It felt extremely safe during my appointment. So grateful for my new beautiful hair and for keeping me and all of the customers safe.

Had my first haircut and colour post lockdown Felt really comfortable and safe in the salon. Melanie and Richard created a very safe environment for both clients and staff. As always a very professional team giving a high quality service.

Had my hair done today with Mel and she has worked her magic yet again! Cannot recommend Mel and the team enough - very clean and thorough. Felt very safe and look forward to my next appointment in 4 weeks.

I had been using this salon since they opened and always had been impressed by a high quality of service, exceptional professionalism of Melanie and Richard and all their staff, care and dedication to make everyone’s hair to look beautiful and healthy, investing in latest techniques and products. Thank you for my beautiful hair, for making me look 10 years younger with a right colour and cut, for giving me more confidence in myself and starting to like my own hair..

Tracey Cowley

My eyelashes have never looked better! Came in for a lash perm and tint, completely relaxing experience. Would definitely recommend to anyone considering getting it done.