Receptionist Vacancies in Peterborough

Are you a qualified and experienced RECEPTIONIST in Peterborough? We are looking for experienced and reliable people to join our team at our Peterborough salon.

Melanie Richard’s Hair & Beauty is an independent, family-run business offering top quality haircuts, hair colouring and colour correction, extensions and smoothing services. In 2019 the business expanded to include a large beauty salon offering the full Elemis beauty range, plus a nail technician, spray tanning and additional space for hairdressing.

Melanie Richard’s prides itself on the level of service offered to customers and was awarded the Great Lengths Gold Salon Status, the only salon with this recognition within a 40-mile radius of Peterborough.

The Receptionist Role

Our receptionist is crucial to our success, as the first point of contact with our clients, both face to face and over the phone. As a receptionist you are the oil in our machine, making sure that everything runs like clockwork every day, freeing the stylists and therapists to concentrate on the needs of their clients.

Specifics of the role

– Accurate booking & recording of client appointments in person via social media & over the phone
– Request & accurately record client information
– Ensure all skin testing conditions are met on time
– Greeting and looking after clients who visit us
– Upselling our services
– Ensuring salon cleanliness & hygiene standards are met
– Maintaining stock levels and completing the weekly stock order

Essentials for the role

– Professional appearance
– Warm and friendly personality
– Computer literate
– Attention to detail
– Great organisational skills
– Ability to work well under pressure
– Team player

Is this you?

I love the opportunity to work with people whether over the phone or in person, quickly building rapport, and giving each person what they need to make them feel good. I’m great at making people feel that they’ve had extra special service and can quickly turn a dissatisfied or unhappy customer into a delighted one. I’m the same in a team, I’m always the person who’s organised, supporting the specialists, and making sure that they have everything they need to look after our clients.

I see myself as the oil in the machine, making everything work as it should – smoothly, with as little friction as possible. I take great pride in my work – nothing gets missed or forgotten on my watch.