Your Frequently Asked Questions – Answered

Booking An Appointment At Melanie Richard’s Top Peterborough Salon

Here at Melanie Richard’s, we want you to feel relaxed and comfortable and really enjoy your salon experience with us. For us, that starts with when you get in touch to book your appointment! We understand that it can be a daunting prospect trying to explain what you want and ensuring that you get booked in for the correct service.

What should you ask for?  What do all the different terms on the service list mean?  Fear not, we’ve got answers to all the questions you wanted to ask, so you’re all set for when you visit our Peterborough Hair & Beauty Salon. Rest assured, our team will give you fabulous hair, flawless skin, a relaxed mind and body and a beautiful you.

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How Can I Explain To My Hair Stylist What Style I Want?

We have built up a reputation for excellence in hairdressing and have a team of highly trained, creative and passionate stylists & colour specialists waiting to create the perfect hairstyle for you.

Your hair appointment at Melanie Richard’s hairdressers in the centre of Peterborough always starts with a thorough consultation. We will ask you questions to get the answers we’re looking for and listen to what you say, that way we can ensure we deliver a hairstyle you’ll love and can easily manage yourself at home.

As well as assessing your hair type, we’ll think about your lifestyle (how much time do you have to maintain your hair?) your skin tone, budget, personal style and more.

If you have a picture of the style, you’d like us to create, that’s great.  Stuck for hair inspo? Check out our Instagram page here which is full of the latest hair cuts, colours and styling ideas as well as some fab classic looks.  

Help! I Don’t Know What Beauty Service I Need

The first step is to book a free consultation with one of our beauty team and we can assess your needs and help you decide on the best treatment for you.  We can also give you a patch test there and then, so you’ll be ready if you plan to have an eyelash or brow tinting service inspire and won’t have to pop back to the salon. 

We are an experienced and highly qualified team. Your skin care journey with us will be a 5-star service with every visit.  Our friendly team will listen, advise, guide and achieve so you always leave the salon feeling and looking amazing.

Why Do I Need A Patch Test?

Your health and safety is always our top priority at Melanie Richard’s.  Allergic reactions to hair dye are rare, but they can happen, so it’s important that you follow our guidelines on patch testing.  We only use top quality vegan hair care products from Paul Mitchell, but to ensure your safety, we may require you to have an allergy patch test no later than 48 hours before your colour service.

We’d recommend booking your cut and colour service for the same day, so we can make sure that they work together to enhance each other.

Ready To Book Your Hair & Beauty Appointment At Melanie Richard’s Hair & Beauty Salon, Peterborough?

Book your appointment now by calling us on 01733 553600 or book online using the pop-up bar to the right of the screen.